Taiba Front Hotel

Very Poor
Traveller Type: family with young children
  : I am writing to report a distressing incident that occurred today, 06.30.2023 at . I would like to provide you with a detailed account of the incident for appropriate action andDescription of Incident:Upon arriving at the hotel, my companions and I encountered the hotel desk representative named Abdullah. We immediately noticed his unprofessional demeanor, as he was rude and exhibited aggressive behavior towards us. Despite our attempts to engage in a polite conversation, Abdullah appeared dismissive and uncooperative throughout the interaction.Impact and Consequences:Abdullah's behavior caused significant distress and dissatisfaction among my companions and me. His unprofessionalism not only tainted our experience at the hotel but also violated the trust and respect we expect from the hotel's staff. This incident has created an unfavorable impression of the hotel and has negatively impacted our overall stay.Actions Taken:At the time of the incident, we expressed our concerns and objections to Abdullah's behavior and attempted overcharging. We insisted on following the hotel's stated policies and made it clear that we would not tolerate such unscrupulous practices.Recommendations:In light of this incident, I strongly recommend conducting an investigation into Abdullah's behavior and actions. Appropriate disciplinary measures should be taken to address his unprofessional conduct and attempts to manipulate customers for personal gain. Additionally, I suggest reinforcing training programs for hotel staff to ensure adherence to the hotel's policies, customer service standards, and ethical practices.Request for Resolution:I kindly request that immediate action be taken to address this matter. I expect a sincere apology from the hotel for the distress caused by Abdullah's actions.

Poor
Traveller Type: group

Very Poor
Traveller Type: family with young children
  : I am writing to report a distressing incident that occurred today, 06.30.2023 at . I would like to provide you with a detailed account of the incident for appropriate action andDescription of Incident:Upon arriving at the hotel, my companions and I encountered the hotel desk representative named Abdullah. We immediately noticed his unprofessional demeanor, as he was rude and exhibited aggressive behavior towards us. Despite our attempts to engage in a polite conversation, Abdullah appeared dismissive and uncooperative throughout the interaction.Impact and Consequences:Abdullah's behavior caused significant distress and dissatisfaction among my companions and me. His unprofessionalism not only tainted our experience at the hotel but also violated the trust and respect we expect from the hotel's staff. This incident has created an unfavorable impression of the hotel and has negatively impacted our overall stay.Actions Taken:At the time of the incident, we expressed our concerns and objections to Abdullah's behavior and attempted overcharging. We insisted on following the hotel's stated policies and made it clear that we would not tolerate such unscrupulous practices.Recommendations:In light of this incident, I strongly recommend conducting an investigation into Abdullah's behavior and actions. Appropriate disciplinary measures should be taken to address his unprofessional conduct and attempts to manipulate customers for personal gain. Additionally, I suggest reinforcing training programs for hotel staff to ensure adherence to the hotel's policies, customer service standards, and ethical practices.Request for Resolution:I kindly request that immediate action be taken to address this matter. I expect a sincere apology from the hotel for the distress caused by Abdullah's actions.

Very Good
Traveller Type: family with young children

Wonderful
Traveller Type: young couple

Very Poor
Traveller Type: group

Very Good
Traveller Type: family with young children

Very Poor
Traveller Type: family with young children
  : I am writing to report a distressing incident that occurred today, 06.30.2023 at . I would like to provide you with a detailed account of the incident for appropriate action andDescription of Incident:Upon arriving at the hotel, my companions and I encountered the hotel desk representative named Abdullah. We immediately noticed his unprofessional demeanor, as he was rude and exhibited aggressive behavior towards us. Despite our attempts to engage in a polite conversation, Abdullah appeared dismissive and uncooperative throughout the interaction.Impact and Consequences:Abdullah's behavior caused significant distress and dissatisfaction among my companions and me. His unprofessionalism not only tainted our experience at the hotel but also violated the trust and respect we expect from the hotel's staff. This incident has created an unfavorable impression of the hotel and has negatively impacted our overall stay.Actions Taken:At the time of the incident, we expressed our concerns and objections to Abdullah's behavior and attempted overcharging. We insisted on following the hotel's stated policies and made it clear that we would not tolerate such unscrupulous practices.Recommendations:In light of this incident, I strongly recommend conducting an investigation into Abdullah's behavior and actions. Appropriate disciplinary measures should be taken to address his unprofessional conduct and attempts to manipulate customers for personal gain. Additionally, I suggest reinforcing training programs for hotel staff to ensure adherence to the hotel's policies, customer service standards, and ethical practices.Request for Resolution:I kindly request that immediate action be taken to address this matter. I expect a sincere apology from the hotel for the distress caused by Abdullah's actions.

Very Good
Traveller Type: young couple
  : My room was not Haram view but upon request it was converted to Haram side. Superb view and closet to Haram entrance.
  : Location.

Disappointing
Traveller Type: family with young children
  : Nothing much. This is not value for money. Furniture is too old and dirty that I have to call the guys to clean it up. It does not give a good feel.
  : Cleanliness, Furniture of Rooms too dirty and old, need much improvement in almost everything.