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Information That We Collect
medinahotels.co requires the collection of a user’s personal information i.e. full name, email address, contact number, postal address, and CNIC number, for the purpose of verification of the identity. After verification, in order to process the bookings made by customers, medinahotels.co would require additional information i.e. tour ticketing, accommodation requirements, special meal requests, the customer may choose to leave some of these fields unfilled.
Collection of Customer's information
In case third party bookings are being made, medinahotels.co expects the booker to provide all the necessary information including personal details i.e. full name, contact number, CNIC number, email address, postal address and the requirements of the accommodation and travel. Changes can only be made using the account of the third-party booker.
Collection of Information from Partners/Third-Party
The customers must know that 100Destination employs third-party service providers. These third-party entities may have a restricted access to the data collected from the customers i.e. they cannot use/disclose the customer information for any other purposes.
Contact details may be included in the user’s account for the purpose of keeping the data/records of medinahotels.co updated, which can be used to facilitate the customers when required in the future.
Collection of Data Automatically
medinahotels.co automatically collects user/visitor’s information i.e. IP address of the device, most frequently viewed destinations, type of browser, packages viewed/purchased in order to improve the user experience and will not use this for any other purposes.
Acceptance of Cookies
medinahotels.co is not responsible and has no control over the content/cookies/features of third-party websites that have been advertised on its website due to web technologies. The users may refuse to share data with these third-party entities.
Security of Your Information
It is to be noted that the data collected by the users/customers of medinahotels.co is secured within restricted/limited access servers which can only be accessed by authorized personnel. The transferring of data between various channels within medinahotels.co is secure and is carried under a high grade encryption system.
The payment method and related sensitive credit card information is fully secure and all payments are handled under higher grade encryption system or the 128-bit Secure Socket Layer.
Notwithstanding all these protecting measures, medinahotels.co cannot guarantee that any unofficial introduction to your data will never occur. In a case where issues have not been a result of oversight from the end of medinahotels.co, medinahotels.co shall not be held responsible. In a case where an issue is a result of negligence by medinahotels.co, the users/customers may be contacted.
How We Use Your Information
The data collected from the users/customers may be used in the following ways;
How We Share Your Information
- Restricted access to the user/customer information including credit card payment processing, prevention against fraud, and customer services would be given to the third-party companies who will be providing their services on the behalf of medinahotels.co.
- In case of involvement of the legal authorities i.e. court or investigation agencies, medinahotels.co holds the right to provide access of user data collected to these legal authorities.
- Your information may also be shared in conjunction with a corporate transaction, for example, asset sale, bankruptcy, a merger, or consolidation.
- For producing useful content for the customers, medinahotels.co may share anonymous or aggregate information with the third parties. However, it will not include any sort of personal information about the users/customers.
Accessing your information
Users/customers have access to their personal information, in case any changes are required in the data, and users/customers can contact medinahotels.co by formal emails.
Users/customers have absolute control over the information they share, not providing complete information will limit the customers/users from using some of the offers or features provided by medinahotels.co.
By simply changing the settings of the browser, the user/customers can stop transfer of cookies. However, disabling this feature may prevent the user/customer from using some features of the website and may lead to a restricted user experience.
In order to register at medinahotels.co and use the services, a user is expected to be at least 13 years old. In such case, permission from the parents/guardians is required for the child to use the services/products. medinahotels.co does not intentionally gather individually identifiable information from anyone who is under the age of 13.